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Managed IT Services
from InfoSystems

Create the strong IT foundation that frees you to overcome challenges, innovate, and grow.

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Fast Technical Support

Tech Tools

Powerful IT Management Tools

Mature IT Support Processes 

Technology Has Become Too Complex and Specialized to Handle without a Managed IT Provider.

Hiring top-level IT talent to manage your technology from top to bottom is too expensive and unrealistic. We help businesses keep their technology connected, updated, secured, backed up, and optimized.

We have the team, the tools, and the processes to manage your technology around the clock.
Our managed IT services include:
  • Device inventory, tracking, and management
  • Network permissions and management ​
  • Multi-factor authentication
  • License organization and cost control
  • Hardware and software patching and management
  • Device monitoring, alerting, and protection
  • Antivirus and anti-malware protection​
  • Data backups and protection
  • IT leadership, strategy, and guidance ​
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Companies with Strong IT Leadership and Management Perform Better and Grow Faster.

Technology Optimized for Performance

Employee productivity skyrockets when technology problems are prevented with a proactive plan.

Executives Lead with Confidence

Executives are laser-focused on moving business forward when they aren’t paralyzed with technology issues.

Business Grows without Limitation

Companies that remove the constraints of poorly managed technology are free to realize their true potential.
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What Is Covered with
Our Managed IT Services Program

Virtual CIO

Senior IT Leadership, Strategy, and Management.

Get more out of every dollar spent on IT.
Our Virtual CIO program provides senior-level IT guidance for your business.
  • Bridge the business strategy gap between executive leadership and IT
  • Stop reacting - create a proactive technology plan and eliminate a source of frustration
  • Stop wasting money - set a budget and make strategic investments
  • Stop wasting time - keep your IT personnel working with clear tasks and timelines

24x7 Network Monitoring Device Monitoring, Alerting, Patching, and Protection

Monitor your technology around the clock to identify issues before they cause problems.
Our 24×7 Network Monitoring helps you keep your technology up-to-date and working properly.
  • Keep systems healthy - prevent surprise failures from issues that could have been avoided
  • No annoying interruptions - schedule software updates and avoid the annoying interruptions and notifications
  • Keep systems secure - detect suspicious activity and take action before a major incident has occurred
  • Control costs - track data storage levels, network traffic, and cloud/server usage to prevent wasteful spending

Live Technical Support
Fast and Helpful IT Support

Get quick help to fix tech issues and keep employees working.

Our Local Help Desk provides IT support for your employees when they need it.

  • No wondering if/when your issue will be fixed - professional service ticket tracking and communication
  • No waiting - fix your minor issues quickly and get back to working
  • Choose your support - Business Hours (8 hours x 5 days) or 24 x 7
  • No outsourced/overseas agents - get help from an InfoSystems employee every time
  • No annoying phone call transfers - all levels of support handled in-house

User Management
Employee Add/Remove, Access Levels, Permissions, and Licensing

Control who can access your network and sensitive data.

Our User Management service keeps you in control of what your employees can see and do with company technology.

  • Easy onboarding - get new employees working quickly with the technology and permissions needed for their job
  • Eliminate the risk of "all access" users - limit data and software access to only the employees who need it
  • Choose Your Support - Business Hours (8 hours x 5 days) or 24 x 7
  • Easy deactivation - remove former employees from all systems quickly to prevent unauthorized access or wasted license fees
  • Keep employees honest - restrict unauthorized sites and applications to prevent misuse of company technology

Inventory Management
Device Inventory, Tracking, and Management

Create accountability around your company-owned devices.

Our Inventory Management gives you a complete picture of your company-owned
equipment and who it is assigned to.

  • Keep track of every company-owned device - track cost, age, recommended replacement date, and more
  • Create a realistic budget - purchase on schedule, eliminate wasteful spending, and maximize warranty services
  • Create accountability - identify problem employees and prevent abuse of company-owned devices
  • Set user limitations - establish standard equipment configurations, centralize device management, and put an end to vanity purchases

Security Management
Employee Training, Antivirus, Anti-Malware, Firewall, Event Logging, and Alerting

Strengthen your cybersecurity and never let your guard down.

Our Security Management is a complete program to transform your company from vulnerable to secure and confident.

  • Strengthen your network defense - ensure that you have the necessary equipment to defend your network
  • Identify and respond to suspicious activity - pinpoint and isolate suspicious activity before it becomes a major breach
  • Train and test your team - prepare your team with custom training and simulated email phishing attacks
  • Keep your defense systems optimized - add and change security rules that will protect you against new threats

Backups and Data Protection
Managed Backups, Testing, Remediation, and Secondary Copy of Data

Ensure that you can restore your data in the event of an emergency.

Our Backup and Data Protection service offers peace of mind that there will be no surprises in the event that you need a copy of data that can be successfully restored.

  • Back up your data - ensure you have valid backups
  • Test your backups - be sure backups will work if/when you need to restore data
  • Protect your data - maintain a secondary copy of data as a failsafe
  • Be smart - real preparation and planning will make data recovery faster and easier

We believe all businesses deserve easy and secure technology

Technology can create a powerful advantage – especially for America’s small and mid-sized businesses.

We know technology is hard for companies with a limited IT budget. It’s frustrating to constantly deal with technology problems and limitations when you know things could be so much better.

InfoSystems offers a complete and mature managed IT services program. We believe all businesses deserve high-performing technology backed by a strong partner who cares. 

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InfoSystems Cyber is part of InfoSystems, Inc. – a complete IT services partner.

Since 1994, we’ve helped thousands of companies build reliable, secure IT systems. How?

  • We invest in hiring, training, and caring for a fantastic team of employees.
  • We earn and maintain premier-level partnerships with top technology manufacturers.
  • We run a trustworthy, transparent business that you’ll feel great about working with.
  • We do what is right for our customers no matter the situation and no matter the cost.
We’ve built two distinct business units so that we can deliver easy and secure IT that completely supports your operations.
InfoSystems Cyber
  • Proactive Security Consulting
  • Security Technology Sales
  • Security Testing
  • Security Support
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  • Expert Cloud Consulting
  • IT Equipment Sales
  • IT Project Services
  • IT Support
GO TO INFOSYSTEMS, INC. WEBSITE

Easy to get started. Never a moment of confusion.

Because who wants confusion? Avoid the frustration of working with consultants that make business harder than it should be. You deserve a mature business partner and exceptional results.

Here’s how to get started:

Meet With Us

We offer a guided process that begins with an introductory meeting.

Get A Plan

We’ll identify your Situation, Objective, Assessment, and Plan.

Secure Your Business

Deliver confidence to your executives, employees, and customers.
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What Our Customers Are Saying.

InfoSystems was incredible. They made themselves present for us in so many different ways and helped us get set up and running. They were the rock and ran with the entire implementation, serving as much a part of our team as our everyday staff. Even the most senior physicians said this was the easiest go-live in their twenty years plus in practice. The timing could not have been better.
Becky Farmer CEO
The Center for Sports Medicine and Orthopaedics
Becky Farmer
InfoSystems has a history of delivering solutions that help their customers drive efficiency and productivity. We are pleased to have them join Red Hat’s ecosystem as an Advanced Business Partner and look forward to our continued collaboration to create transformative IT solutions for joint customers.
Ernest JonesVice President of North American Partner Sales, Red Hat
Ernest Jones
After considering both on-premises and cloud options, it was obvious that cloud-based technologies and systems have evolved a lot over the years. The Mitel solution had the right balance of features at the best price, so it ended up at the top of our list…and InfoSystems made the transition to the new system easy so there was no disruption to our daily work processes.
Patti RussellNetwork Administrator, Gearhiser, Peters, Elliott & Cannon, PLLC
Patti Russell
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InfoSystems was incredible. They made themselves present for us in so many different ways and helped us get set up and running. They were the rock and ran with the entire implementation, serving as much a part of our team as our everyday staff. Even the most senior physicians said this was the easiest go-live in their twenty years plus in practice. The timing could not have been better.
Becky Farmer CEO
The Center for Sports Medicine and Orthopaedics
Becky Farmer
InfoSystems has a history of delivering solutions that help their customers drive efficiency and productivity. We are pleased to have them join Red Hat’s ecosystem as an Advanced Business Partner and look forward to our continued collaboration to create transformative IT solutions for joint customers.
Ernest JonesVice President of North American Partner Sales, Red Hat
Ernest Jones
After considering both on-premises and cloud options, it was obvious that cloud-based technologies and systems have evolved a lot over the years. The Mitel solution had the right balance of features at the best price, so it ended up at the top of our list…and InfoSystems made the transition to the new system easy so there was no disruption to our daily work processes.
Patti RussellNetwork Administrator, Gearhiser, Peters, Elliott & Cannon, PLLC
Patti Russell
Previous
Next

FREE GUIDE

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  • 1317 Hickory Valley Road
  • Chattanooga, TN 37421
  • 423.624.6551

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